Monex Group strongly values the significant contributions made by each employee to the company. This belief is fundamental to our ongoing commitment to deliver innovative, top-tier products and services to our customers, while maintaining our reputation as a trusted and respected company in society. We consider our human resources as our most critical management asset. Aligned with Monex Group's company-wide "Human Resource Development Policy," we are dedicated to creating an environment that maximizes the potential and capabilities of our employees. This approach is designed to ensure sustainable growth and enhance our corporate value.

Human Resource Development Policy

By creating an environment that inspires the spirit of challenge in our executives and employees, who are highly motivated and passionate about change, we will develop autonomous human resources capable of enhancing the quality of organizational and team output and creating new future value.

Employee Training and Evaluation

In order to achieve sustainable growth, employee training and retention is important topic for the next generation of employees.

 

In the Japan Segment, we are redefining the evaluation items in the current personnel evaluation system based on the action guidelines, and by conducting evaluations in accordance with specific action standards, we are striving to create a nurturing environment aimed at developing human resources who can embody the realization of our corporate philosophy. To promote employee growth, we are strengthening our efforts to maximize potential through stretch assignments and to utilize the knowledge gained through the experiential learning cycle for the next opportunity. In addition, we have assigned new development officers called "trainers," mainly middle managers, within the organization to increase opportunities for one-on-one communication and to build a detailed support system that provides individualized attention to each member of the team. Through these efforts, we aim to raise the level of the entire organization's training system by not only providing support tailored to individual needs, but also improving the training skills of the trainers themselves. In addition, we conduct engagement surveys three times a year to visualize employee awareness and the state of the organization, quickly identify changes in employees, identify management issues, and introduce measures that lead to new systems and improvements in the work environment, with the aim of increasing employee productivity and creativity and improving the performance of the entire organization. We aim to improve the overall performance of the organization.

 

The US Segment, TradeStation, is focused on employee readiness which encompasses personal and career growth which will help retain employees and foster a healthy working environment. TradeStation's aims to provide employees with a rich understanding of the target client, TradeStation's offerings and systems, and the financial services industry through our Employee Education Program. TradeStation also focuses on Leadership and Development, offering opportunities for one-on-one coaching as well as Leadership and Development courses and sessions available to all employees.

The eNPS results reflect the company's positive environment and culture, with an overall score of 50. Highlights include a strong sense of community, learning and growth opportunities, benefits and compensation, and career longevity. TradeStation offers a flexible working environment including hybrid and or remote working when possible. The company understands the immense value of investing in human capital to drive innovation, productivity, and long-term success. The company is committed to employee growth and development through comprehensive education programs, leadership coaching, and professional development opportunities. By prioritizing the growth and well-being of its workforce, TradeStation positions itself as an employer of choice, fostering a talented and engaged team that can adapt to industry changes and contribute to the company's continued growth and prosperity.

 

The Crypto Asset Segment, Coincheck, aligns with the Group's approach to strengthening human capital by promoting the action guideline MOST (Maximize team results, Own your work, Surpass expectations, Think integrity). This guideline employs both qualitative and quantitative methods to enhance the working environment. Qualitatively, Coincheck fosters the adoption of these values through the MOST Awards and behavioral evaluations. Post-ceremony surveys indicate that 82% of respondents were very satisfied with the award ceremony, highlighting its strong internal support. Additionally, by incorporating MOST into behavioral evaluations, Coincheck provides opportunities for employees to regularly reflect on their actions. Quantitatively, since 2023, Coincheck has built an ISO 30414-compliant dashboard and conducted engagement surveys using Gallup's Q12 + eNPS for all employees. By analyzing survey results and tracking human capital data, Coincheck ensures a healthy internal environment and effective organizational operations with measurable outcomes.

About recruitment

New Graduate Recruitment

In the Japan segment (Monex Group, Monex, Inc.), we are recruiting at two locations: Tokyo Head Office and Hachinohe Office.

 

Recruitment by Career Course

At our Tokyo Head Office, we employ a course-based recruitment system. Course refers to the specific division to which an employee will be assigned upon joining the company. The Securities Business Course offers opportunities for employees to engage in various aspects of the securities business, whereas the Engineer Course involves employees in the development of our core securities system, an in-house developed platform provided by our company.At the Hachinohe Office, we employ communicators (operators) who offer customer support through telephone and email correspondence. Our work environment accommodates diverse work styles, primarily constrained by the designated work locations.

 

Internship Programs

We have programs in both Tokyo and Hachinohe to get actual work experience in multiple departments. We provide learning opportunities for job hunters, including programs that enable them to understand system development with on-site engineers and programs that allow them to learn about the financial industry and asset management.

 

Mid-Career Recruitment

We also focus on mid-career recruitment in order to secure human resources with specialized knowledge, skills, and experience who can be immediately effective. We are also actively diversifying our human resources by creating an environment that allows employees to utilize their experience and knowledge gained in various fields, such as through alumni recruitment for retired employees and referral recruitment for acquaintances and friends of employees.