Crafter is a digital marketing SaaS provider that develops and operates a chatbot service called “CraftChat.” “CraftChat" is a chatbot service that integrates customer data and communication on websites and SNS (LINE, Facebook, and Instagram) to automate customer response, improving the efficiency of client companies' sales activities and conversions, and it also supports marketing DX of those companies.

* ChatBook Co. Ltd. was renamed as Crafter, Inc. as of April 3, 2023.