Labor Practices / Health and Safety
Approach to Human Resources
Fostering an environment where employees can pursue self-improvement to apply their skills and talent as well as assigning the right person to the right position, in order to maintain a competitive edge in business.
In the Japan segment, our competitive edge in business is based on our human resources approach, and we have designed an HR system that focuses on self-improvement, employee development and better productivity.
Specifically, our HR system values the career plans of our employees. We support this by offering two types of career tracks for employees: general positions tracked toward corporate management and specialist positions focused on forming more specialized careers.
In addition, we have a subsidy program for self-improvement. One system helps personnel invest in themselves by providing support for employees who wish to develop their skills and talent. Another new system helps employees acquire qualifications by absorbing the costs related to the qualifications that have a direct link to an employee’s work and that the company deems valuable for future business development. Employees’ qualifications will also be used to appoint personnel to positions that maximize their expertise and experience.
By adopting this type of HR system, we will make our approach to human resources more visible to ensure the right employee is in the right position.
Employee Training and Evaluation
In order to achieve sustainable growth, employee training and retention is important topic for the next generation of employees. In the Japan segment, we changed the evaluation approach of management by focusing more on training and developing personnel than on performance. This change is designed so that management plays a more significant role in the development of human resources for the next generation.
Going forward, we will ensure our system provides that next generation of employees the chance to get career advice from management, and with our mentor system in place, we aim to create a work environment that encourages experienced employees to help develop and guide younger personnel.
Percentage of female management positions (Monex Group, Inc. and Monex, Inc.)
Percentage of female employees in management positions
Percentage of female employees in executive positions
Initiatives for Better Productivity
We believe that employees must be physically and mentally healthy in order to increase our competitive edge in business. Since 2017, the Monex Group has been involved in improving the work-life balance as part of the “Tokyo Work-Style Reform Declaration” program that is promoted by the Tokyo Metropolitan Government.
In the Japan segment, we provide a “Healthy lunch” with a balanced diet and also offer complimentary cereal to employees who tend to skip or miss breakfast as a supplement, in order to support a healthy lifestyle. Our working environment encourages employees to keep in shape by subsidizing membership fees for specific sports gyms to help them relieve stress and maintain a fit body and also by helping their monitor their body weight, etc., with digital scales. This environment also includes a flexible work schedule. These measures lead to higher concentration and energy levels in employees, and help play a role in improving productivity.
Safety and Health Promoting System
In accordance with the Industrial Safety and Health Law, the Health Committee that comprises of Head of Human Resource Department and Health Manager, Health Supervisor, industrial doctors, and general employees, is held once a month. The Health Committee discusses issues related to workplace environments and health and ensures that all employees in the group, including temporary staffs, can work healthfully in terms of both mentally and physically.
Monex Group periodically conduct a web-based "stress check" examination for regular and contract employees to promote awareness of one’s stress condition. We also analyze the collective data with physicians and implement company-wide measures to improve the workplace environments so that Monex Group prevents mental health disorders of employees.
As part of the “Tokyo Work-Style Reform Declaration” program, we are working to promote a work-life balance in the Company and to raise the percentage of employees who use annual paid leave to 70% by 2020.
Diversity, Equity, and Inclusion (DEI)
Under the brand slogan "For Creative Minds", Monex Group believes that creativity is the most important factor for the future of money. In order for our diverse workforce to respect each other, exercise creativity, and perform as they should, we are promoting a variety of initiatives related to diversity and equity and inclusion, including LGBT initiatives. In addition, Monex Group as a financial service provider on a global scale, has achieved diversity in the composition of our workforce, with 50% of our employees in the U.S. and 40% in Japan.
In the Japan segment, we understand that it is very important to have an organization with a diverse staff in terms of nationality, age and experience. We have employees working here from such a diverse range of nationalities including Japanese, Chinese, American, Dutch, Canadian, Indian, Ukrainian, Korean, British and French. In addition, we hold events like Family Day and BBQs once a year to encourage internal communication and to help our employees’ families become more familiar with Monex. These events foster a corporate climate that maximizes the individuality of each employee and improves motivation at work.
At TradeStation in the U.S. Segment, our HR system and policy is designed to provide equal opportunities in our hiring practices. For example, we offer equal opportunities to all candidates being recruited and employees seeking transfers, promotions, retirement and/or training regardless of their ethnicity, religious beliefs, sex, birthplace, age, pregnancy, handicaps, military service, or spousal status.
We held an event for employees and their families at the office to introduce our work at Monex to family members.
In April 2016, we revised the company regulations and expanded on the concept of “spouse.” The system was changed to include common-law marriages so they were eligible to take vacation for their honeymoon or receive a wedding gift bonus. We also are helping realize more diversity in society through our business, including the development of a new service for customers who are LGBT couples.
Monex Group, Inc. and its group subsidiary Monex, Inc. have each been recognized for their LGBT initiatives at the workplace with the highest ranked Gold Rating in PRIDE Index 2020, an index created by the voluntary organization, work with Pride which supports the promotion and institutionalization of diversity management in companies relating to LGBT.
Initiatives in securities services that help the LGBT community
Promote a diverse society through an internal business competition on LGBT
Monex, Inc. rolled out a “Partner Account” service for customers whose marriage was not legally recognized. This is the first Partner Account service provided by a major online securities brokerage company. “Partners” can specify one account to save money together and link the same account to make credit card payments. The idea for this service came from the internal competition “EDISON” that Monex, Inc. started in 2017. At that time, seminars and other internal measures were provided for the employees to promote understanding and awareness about LBGT, thereby creating an atmosphere to build and contribute to an LGBT friendly environment among society. For this reason, LGBT was set as first theme in the aforementioned business competition called EDISON. The team which felt that LGBT couples suffered from many disadvantages compared to legally married couples came up with the idea for a financial institution like Monex to provide a service to improve their situation and the result was a Partner Account. The idea won the competition as the service was unavailable at other companies, rolling it out quickly was easy with our in-house infrastructure, and was a meaningful initiative for society. Our hope through the service offering is to help build momentum in society to garner more LGBT allies and support.
Initiatives for the Equity
Monex Group joined The Valuable 500 as of January 19, 2021 because the group sees the initiative is alined with both the group's philosophy and the SDGs principle to leave no one behind by the United Nations.
Going forward, Monex Group will make further efforts to promote the inclusion of people with disabilities, focusing on the following items, and will report and discuss the progress of these efforts as an agenda at Monex Group Board of Directors meetings.
- Consideration of customers with disabilities
• Improve access to financial services: Investing in the research of technologies that improve access for people with disabilities
• Enhance financial literacy: Investing in the research of technologies that enable people with disabilities to receive investment education
- Promoting the hiring of people with disabilities and improving the workplace environment
• Devise and improve job descriptions and workstyles to enable people with disabilities to work to their full potential in a manner that accommodates their situation
• Greater use of work from home and remote work
- Using funds and other indirect activities to remove barriers and increase opportunities for people with
• Provide funds (contributions, investments) to organizations (non-profit organizations, companies) that support people with disabilities
- Internal and external activities
• Disseminate information about the above-mentioned activities to outside parties
• Continue to hold in-house e-learning and other programs on diversity, equity, and inclusion training that includes disability inclusion
Equity of Gender
Japan Segment (Monex Group, Inc. and Monex, Inc.) attracts a diverse workforce through a gender-neutral wage system to achieve "Diversity, Equity & Inclusion".
|Average Gender Pay*||Female||Male|
* Calculated using July 2020-June 2021 salaries and the number of employees at the end of July 2020.
Basic Survey on Wage Structure (Ministry of Health, Labourand Welfare), 2019;Female: 74% / Male: 100
We believe that having a good work-life balance is essential to keeping employee motivation high every day at work. The Monex Group strives to create an environment that enables employees to live a rich, full life in their work and at home, and our HR system, for example, provides both child-care leave as well as family-care leave. As of August 2018, a total of 60 employees have taken child-care leave. We encourage our male employees to also take this leave, and since April 2015, 10 employees have taken it (including those currently on leave).
Male employees taking child-care leave
Experiencing the demands in taking care of children
and recognizing the necessity of time management again
I took child-care leave for our first-born (from 4 months to 8 months old) for 4 months from August to November in 2017. After approaching the department manager about taking leave, he consented without hesitation. My colleagues took over my tasks for me and allowed me to spend this precious time at home. I was able to watch our child grow every day and enjoy this wonderful experience. Being able to share this time at home showed me first-hand just how amazing mothers are and how demanding taking care of children can be. Actually, for the first few months after the baby was born, work was quite busy and I was not really around to help out at home, which lead to a lot of arguments between me and my wife. But during my leave from work, I made an effort to give her some relief on a physical as well as mental level. This period was very important at home because we were able to communicate better as a couple and build a connection again from sharing this time together with our child. This also helped me focus on work again after my leave. In order to help out at home and get my work done, I also learned how important time management was. I now understood the demanding situation of my colleagues who worked while helping out at home with their children. After coming back to work, this helped me empathize and communicate better with my colleagues. Since my daily routine is based on an hourly schedule, I also became more aware of how to manage time so that I can spend it with my family more peacefully. I think that men taking leave and helping care for children at home also helps strengthen management skills in an organization and for work projects.
Monex, Inc. Manager,
Operation & Support Group
of IT Management Department
Flexible Work Schedule
In the Japan segment, it became harder for all the employees to follow one designated schedule to be at work, because there were more developers who were working on the transition to an in-house backbone brokerage system for Monex, Inc. We believed that letting employees select a work schedule to match their work load would make it easier to work and improve both work efficiency and labor productivity. As a result, we introduced a flexible work schedule in January 2017. In addition to this new flexibility, we shortened the work day by thirty minutes from 8 hours to 7.5 hours.
The goal of this shortened day was to build awareness among employees to use the limited time more effectively, such as for self-improvement or investing in their own time and spending more time with family, etc. After introducing the flexible work schedule, there was more freedom for employees with children to decide on a schedule that was more accommodating. This gave them leeway during the morning commute, and ultimately, its effect included working more efficiently and increasing labor productivity.
In the U.S. segment, employees in some departments at headquarters in Florida as well as some in the Costa Rica office now work remotely from home due to specific circumstances. A flexible time schedule had already been introduced here and it has shown how this working style favors work efficiency.